Frequently asked questions (FAQs)

About Our Books

1. Are your books authentic and Islamically accurate?

Yes. All our books are carefully curated or published with a strong focus on authentic Islamic knowledge, drawing from reliable sources of the Qur’an and Sunnah. We work only with trusted authors and publishers who share our values.
2. What age group are your books suitable for?

Our books are thoughtfully categorised by age, ranging from 0–3 years up to 10 years and above. Age recommendations are provided on each product page to help you choose the right book for your child.
3. Are your books suitable for both boys and girls?

Yes. All our books are designed to be inclusive and meaningful for both boys and girls.
4. Are the books available in languages other than English?

Most of our books are in English. Some titles, especially for younger children, are bilingual. Language details are mentioned clearly on each product page.

Ordering & Payments

1. How can I place an order?

You can place an order directly through our website by adding items to your cart and completing the checkout process.
2. Do you offer Cash on Delivery (COD)?

No, Cash on Delivery is unavailable.
3. What payment methods do you accept?

We accept UPI, debit cards, credit cards, and other secure online payment methods supported by our website.

Shipping & Delivery

1. Where do you ship?

We currently ship across India. International shipping availability will be announced in the future, Insha’Allah.
2. How long will it take to receive my order?

Orders are usually processed within 7-14 working days. Delivery timelines may vary depending on your location. Once shipped, tracking details will be shared.
3. How much do you charge for shipping?

Shipping charges, if applicable, are calculated at checkout and displayed before you complete your purchase.

Returns & Exchanges

1. Do you accept returns or exchanges?

Due to the nature of books, we currently do not accept returns or exchanges unless the product is damaged or incorrect.
2. What if I receive a damaged or wrong book?

Please contact us within 24 hours of delivery with clear photos of the issue. We will review and assist you accordingly.